July 2018 saw the introduction of a new independent agency, The NDIS Quality and Safeguards Commission. The Commission is now operating in all states except WA. Its purpose is to improve the quality and safety of NDIS supports and services across Australia. The body has changed the way providers are audited and accredited. It is important to think about what it means for you.
The Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability was established on 4 April 2019. The Commonwealth Government has committed $527.9m for the inquiry. The Royal Commission will be based in Brisbane, however, hearings will take place around Australia. The Commission began on 16 September, where the domains of inquiry were announced.
The NDIS represents a key change to the way people with a disability are supported in their everyday lives. The scheme aims to help people get support that will develop their skills and independence over time. The NDIS has now been rolled out in all states, with WA yet to fully transition.
It is important to be aware of the NDIS Quality and Safeguards Commission’s Compliance and Enforcement Policy. It is one of the ways the Commission encourages best practice among NDIS providers and minimises risk to participants. The Commission takes a responsive and proportionate approach to enforcing regulation. This means the strongest actions apply to the most serious issues and breaches.
Disability Service providers have a range of approaches to managing their compliance documents. From speaking with service providers, we have discovered that many of these approaches are problematic! Auditors and staff (especially new ones) often struggle to find the relevant and reliable document.
The NDIS Quality and Safeguards Commission has announced that new Worker Checks are coming soon. The Checks will replace state arrangements and set a national standard. They will ensure that NDIS participants have safe, high-quality services and supports.
The NDIA have released the NDIS Price Guide and Support Catalogue for 2019-2020. There are updates relating to price increases, as well as other changes. Most of the updates are an outcome of the Annual Price Review. They are all effective on 1 July 2019.
The issues facing today’s Healthcare Leaders are enormous. An ageing workforce, dropping health insurance participation, rising costs, robotic technology, electronic health records, royal commissions, patient expectations and an enormous amount of data to manage it all.
The NDIA have implemented various requirements governing the way registered NDIS providers operate to ensure people with a disability get the best outcomes from NDIS funding. One requirement involves choosing the correct ‘registration groups’. Centro has simplified registration requirements, including certification and verification, in this graphic.
The NDIS Quality and Safeguards Commission have recently announced audit updates which will benefit some service providers. There have been some teething issues with the audit process as states move to the national scheme. T
We are proud to announce that Centro ASSIST has been named a winner at the NSW iAwards 2019! The awards were held by the Australian Information Industry Association at the end of May. The iAwards program is Australia’s longest running innovation recognition program.
The NDIS Worker Orientation Module, ‘Quality, Safety and You’ was launched in early May and has an important message. It shows workers that people with a disability should be treated as any other Australian, and highlights the importance of the NDIS in giving people with a disability more choice.
Centro ASSIST and our parent company Holocentric, were awarded a Highly Commended recognition at the Consensus Software Awards this year. Consensus specialises in industry development, awards and recognition programs. They are committed to supporting innovation and enterprise.
One of the most talked about issues on social media and with participants is the confusion over their plan management and how to use their funding. Here is an explanation on how the NDIS plan management works and the different types of funding.
World Autism Awareness Day is April 2, 2019. World Autism Awareness Month continues for the rest of April. During the month, people around the world will "go blue" in recognition of those with autism. You can take part by wearing or lighting up buildings with the colour blue.
The NDIS scheme is half-way through the full roll-out of projected services and supports. By the end of 2019 239,400 participants will be a part of the NDIS. On 1 July 2019, all States, except Western Australia will join the scheme.
An innovative software platform has been adopted by the University of New England (UNE) to help students in its National Disability Insurance Scheme (NDIS) certificate course to better deal with compliance and regulation.
When talking with service providers, we are surprised by how often they are not sure about how their compliance system is managed or how it is often overlooked due to difficulty. Here are four things to watch out for when it comes to a compliance management system.
The NDIS Commission and its introduction of the Quality and Safety Framework has created a dilemma for service providers. Especially those that registered prior to July 1 2018 who had relied on their old documentation and processes.
The challenge of poor and out-of-date information between front-line staff is limiting growth.
If you are going back and forward between the wrong people at the wrong time, it can decrease productivity. Poor information exposes the organisation to compliance risks. The financial sustainability of the organisation can also be under pressure.
Disability service providers are facing the same constraints as commercial businesses. Struggling with where to invest to make the most difference in growth and sustainability of their organisations. Profitability, pricing and costs to ensure they deliver the best value to their clients is a constant worry. Additionally, most are also overwhelmed by data, reports, audits and administrative systems.
For disability workers and service providers working in the NDIS, their workplace is more than somewhere to go. But the sector has a reputation of having poor staff attraction and retention issues, job insecurity, pressure to deliver services to a price, and staff churn.
After spending the time, energy and money (blood, sweat, tears) required to become an NDIS Registered Provider, are you now scratching your head, wondering exactly how you will find your first NDIS clients?
July 2018 brought news of the Quality and Safeguarding Commission. The Commission is a body that manages registration, renewal and quality standards. This changes the way service providers are audited and accredited.
The growth and adoption of the NDIS by service providers and participants has once again increased. As at 30 June 2018, there were 183,965 Australians being supported by the NDIS, representing a 13 per cent growth on previous quarter. Of the 54,802 participants or almost 1 in 3, are new to the scheme and had not previously received State/Territory or Commonwealth support before the NDIS.