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Centro ASSIST
Quality and Knowledge Management System
New conditions for NDIS provider registration
New conditions for NDIS provider registration

Additional conditions of registration now apply to providers delivering assistance with daily personal activities to participants who live alone. The NDIS Commission recently advised of these changes in a letter to participants. Here is a summary of what providers need to know about the new requirements.

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Centro MarketingDecember 24, 2020NDIS Updates
State of the Disability Sector Report 2020
State of the Disability Sector Report 2020

At the NDS CEO’s virtual meeting in December, the NDS launched their State of the Disability Sector 2020 Report. The report includes findings from the eighth wave of the NDS’s Annual Market Survey. The University of New South Wales analysed the Survey results in partnership with NDS.

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Centro MarketingDecember 18, 2020Industry news
NDIS worker screening updates
NDIS worker screening updates

Once fully implemented, the system for worker screening in the NDIS will create a nationally consistent, portable system of clearances for those who work with people with disability. This article explains the arrangements that apply during transition to the new system and providers’ obligations under the NDIS Practice Standard for worker screening.

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Centro MarketingDecember 15, 2020expert-blog-series, NDIS Updates, Compliance
3 Culture Building Tips for Disability Leaders
3 Culture Building Tips for Disability Leaders

Before March 2020 I used to say that the role of CEO in the Australian disability sector would challenge the leadership skills of any CEO, regardless of their prior experience.

However, with the massive external shock presented by Covid-19, a difficult role became infinitely more complex across three connected domains.

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Centro MarketingDecember 1, 2020expert-blog-series
NDIS Price Guide Update December 2020
NDIS Price Guide Update December 2020

The NDIS Price Guide and Support Catalogue were updated on 17 November. All the changes are effective 1 December 2020. We have put together a summary of what you need to know about the changes.

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Centro MarketingNovember 26, 2020NDIS Updates
NDIS Quarterly Report – 2020-21 Q1
NDIS Quarterly Report – 2020-21 Q1

The NDIA has released the latest Quarterly Report. The report is a summary of the performance and operations of the NDIA. It covers the three months from 1 July to 30 September 2020.

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Centro MarketingNovember 18, 2020NDIS Updates
5 Ways Internal Audits Empower Disability Service Providers
5 Ways Internal Audits Empower Disability Service Providers

The message is clear for disability service providers in Australia. Empower yourself with an organisational deep clean to find and fix a wealth of potentially hidden problems. This involves assessment and documentation of multiple processes, along with full reporting on all business operations - from the inside out.

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expertblogsCentro MarketingNovember 16, 2020Audit
5 things to prepare before your NDIS audit
5 things to prepare before your NDIS audit

Knowing what and how to prepare for your audit can be confusing. This is something we are often asked about, by both registering and renewing NDIS providers.

To help you get ready, the team at SAI Global have shared 5 things you should prepare before the audit.

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Centro MarketingNovember 10, 2020expert-blog-series
NDIS Price Guide Update October 2020
NDIS Price Guide Update October 2020

The NDIS Price Guide was updated on 22 October. There were no actual changes to prices, nor the addition or deletion of support items. The Price Guide was just updated with additional information. We have summarised the changes for you below.

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Centro MarketingNovember 5, 2020NDIS Updates
Top 5 scheduling-based strategies for NDIS providers
Top 5 scheduling-based strategies for NDIS providers

Having the right scheduling approach can elevate or hinder a care provider. The right strategies can lead to less pain, better service delivery, and improve business outcomes. Karl breaks down his top 5 strategies for pain-free scheduling.

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Centro MarketingOctober 20, 2020expert-blog-series, Tips
NDIS Quality and Safeguards Commission Activity Report
NDIS Quality and Safeguards Commission Activity Report

The NDIS Quality and Safeguards Commission recently released their Activity Report for 1 July 2019 to 30 June 2020. For this period, the Commission were operating in all states except for WA. They will start operating in WA from 1 December 2020.

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Centro MarketingOctober 9, 2020NDIS Updates
Top 5 tips from a start-up NDIS Business
Top 5 tips from a start-up NDIS Business

Starting a new business can be pretty daunting, especially when you consider that only a small percentage will remain operational after 3 years. People around you might be saying things like, it’s a risk, what if you fail, how will you make ends meet when you start?

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expert-blog-displayCentro MarketingSeptember 22, 2020expert-blog-series
4 reasons why ‘Easy Read’ documents are mandatory for your business
4 reasons why ‘Easy Read’ documents are mandatory for your business

This article is going to cover the ‘business’ aspects of Easy Read documentation from a provider’s perspective. Before we go there though, let's just cover the compliance requirements. It's imperative to have communication to NDIS participants in language and modes they can understand.

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Centro MarketingSeptember 14, 2020Compliance
8 considerations when choosing an NDIS Client Management System
8 considerations when choosing an NDIS Client Management System

Choosing the best NDIS Management System for your organisation can be a daunting task, and can be very costly if the wrong choice is made. Choosing the right system is essential to allowing your business to grow, to deliver quality support to clients and to managing your costs.

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expert-blog-displayTeresa DaoSeptember 1, 2020expert-blog-series
Royal Disability Commission and First Nations People with Disability
Royal Disability Commission and First Nations People with Disability

First Nations People are 5 times more likely to live with a disability then non-first nations people. This is a significant barrier for First Nations People, yet their voices and experiences are not adequately being heard in the Disability Royal Commission (DRC) according to the First People’s Disability Network Australia.

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Centro MarketingAugust 24, 2020
Disability Support Workers: The Forgotten Workforce in COVID-19
Disability Support Workers: The Forgotten Workforce in COVID-19

Researchers from the Disability and Health unit at the University of Melbourne and UNSW Canberra conducted a survey of disability support workers about working during the pandemic. 357 disability support workers from around Australia completed the survey online between May and June 2020.

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Centro MarketingAugust 17, 2020
5 tips for growing your NDIS client base
5 tips for growing your NDIS client base

Wondering how to effectively attract new clients to your NDIS business? Jacquie Tewes, CEO of Nuturing your NDIS Business breaks down her 5 top tips.

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expert-blog-displayTeresa DaoAugust 11, 2020expert-blog-series, Tips
Price Guide update for second COVID-19 wave
Price Guide update for second COVID-19 wave

An updated NDIS Price was released on 31 July. The update will help participants and providers meet current public health guidelines in NSW and VIC. Minister Stuart Robert announced the changes on 29 July. There are a number of temporary arrangements now included in the updated Price Guide, effective 29 July 2020.

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Centro MarketingAugust 6, 2020NDIS Updates
Key findings from the NDIA benchmarking survey
Key findings from the NDIA benchmarking survey

NDIS providers who choose to access the Temporary Transformation Payment (TTP) must take part in market Benchmarking. One of the options is for them to complete the TTP Benchmarking survey. The survey collects information on staffing numbers, costs and profits of support providers in the NDIS.

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Centro MarketingJuly 29, 2020Industry news
4 Common compliance challenges for NDIS Service providers
4 Common compliance challenges for NDIS Service providers

Kai Sinor, Senior lawyer at MPS law, explains 4 common compliance challenges that NDIS service providers experience.

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expert-blog-displayTeresa DaoJuly 15, 2020expert-blog-series
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