Centro Compliance Coach

Ongoing coaching that strengthens your compliance and lifts team confidence

Some organisations do not need fully managed services but want an expert by their side. The Compliance Coach guides your team through standards, audits, improvements and system usage so you build capability and stay ahead of requirements.

ADD A COMPLIANCE COACH TO YOUR SUBSCRIPTION
Teams often tell us:
  • “We want to improve but do not know where to start.”
  • “Audit time is stressful because we lack structure.”
  • “We have compliance tasks but no one who owns them.”
  • “Our staff are not confident about what the NDIS expects.”
  • “System updates come out but we do not know how to use them.”
With a dedicated Compliance Coach, you gain:
  • A clear roadmap for improving compliance
  • Monthly sessions that keep your team on track
  • A trusted expert to answer the questions your team has
  • Less stress during audits
  • A culture of learning and improvement
  • More confident and capable staff
New and Updated Content
  • Centro Action: Monthly sessions and updates added to Hidden Items
  • Client Action: Review and publish content
Internal Audits
  • Centro Action: Assessment and action plan
  • Client Action: Action priority items
Improvements
  • Centro Action: Quarterly reports with insights
  • Client Action: Review and provide feedback
Monthly Account Management
  • Centro Action: Track updates, risks and progress
  • Client Action: Share organisational changes as needed
Training
  • Centro Action: Deliver targeted training
  • Client Action: Attend sessions and confirm needs
VIP and Quality Stars Program
  • Centro Action: Roadmap previews and early feature access
  • Client Action: Participate and contribute feedback
System Usage Review
  • Centro Action: Monitor adoption and recommend improvements
  • Client Action: Nominate focus areas

This service builds internal capability. Your team becomes more confident, more compliant and better prepared for audits.

Want an expert working alongside you each month?

ADD A COMPLIANCE COACH TO YOUR SUBSCRIPTION