7 Simple Steps to NDIS Registration

To help you apply to register as an NDIS provider, we’ve put together this simple guide on how to prepare for this complicated - and potentially costly - process. Here are some questions you need to consider:


1. What services are you providing?

Before you apply, you’ll need to work out what services you can offer. The NDIS Price Guide lists all the services it funds, which it calls ‘Support Items’ or ‘Supports’.

Your application has to state which of these Supports you want to be registered for in order to provide them to (PwD). They are indexed into Registration Groups and Support Categories, which relate to the risk involved in delivery and the type of service, and help the NDIS regulate the care and support that participants receive. 

NDIS Registration Requirements Diagram


2. How much will you be paid?

Whether you’re operating as a sole trader, a company or a not-for-profit organisation, the NDIS needs assurance you’ll be a viable business and won’t let down participants.

Before applying for registration, get a good understanding of your likely running costs and income.

Maximum payments for services are set by the NDIS Price Guide. To get an idea of how much you can expect to claim, use our Look-up Tool (join Centro FREE to use for free or subscribe to one of our products).


3. Research your market

The NDIS publishes market information on each state, including:

  • Expected demand by region, participant characteristics and supports required

  • Current supply of supports

  • Growth estimates

  • List of registered providers by state and registration group.


4. Professional Qualifications

The NDIS provides a list of suggested professions against each Registration Group, along with the professional qualifications needed and, where applicable, membership of professional bodies. You can look this up easily in Centro and discover what your staff need to have to deliver the services you are registered for.


5. The NDIS Terms of Business

Carefully read the NDIS Terms of Business document to understand what registration entails.

You’ll need to confirm you understand and agree to operate under the terms – and recommit to them on an annual basis. Failure to comply may lead to fines or your registration being revoked.

Our Centro FREE web app will guide you through this process for registration and on-going compliance.


6. Supporting Documentation

The toughest step.

Being an NDIS service-provider signals to participants you’re trustworthy and competent. So you must first prove you meet the standards of the National Quality and Safeguarding Framework (QSF).

To do this, you’ll be required to generate extensive business policies and processes before you can be accepted for registration and pass compliance.

Our web app provides a range of templates you’ll need. Policies, processes, forms, guides and registers are available to you - in ready-to-use format - drafted by our professional services team to be QSF-compliant.

So there’s no need to try drafting your own, or pay thousands of dollars to a lawyer to write you multiple policies and processes from scratch.

As a subscriber, you’ll also get careful, step-by-step guidance on NDIS registration and compliance – including how to complete the tricky self-assessment module.  

See which of our products has the tools and guidance you require

Not sure if your current policies and processes are QSF compliant?  Complete our Expert Policy Check here.

7. Submitting your application

Once you’ve prepared each of the previous steps, you should be ready to apply. To do this online, you’ll need to sign up for a PRODA account, in order to access the NDIS “myplace” portal.

From there, you complete an ‘Intent to register’ application and you’ll be taken through the process to register your chosen Services and Supports and upload your supporting files.

Need policies and processes to comply with the QSF?