5 things to prepare before your NDIS audit
Expert blog series | 1 minute read
1. Familiarise yourself with the NDIS Practice Standards and Quality Indicators.
Ensure you download and review the NDIS Practice Standards and Quality Indicators documentation available on the NDIS website: www.ndiscommssion.gov.au/providers/ndis-practicestandards.
SAI Global’s on-demand webinar, NDIS: Navigating the Legal Minefield can also help you understand the associated legal requirements.
2. Complete the Self-Assessment Tool for each applicable Module.
To maximise the value you receive, it is recommended that you complete the Self-Assessment Tool prior to the audit to identify any gaps you may need to address beforehand.
3. Ensure you can demonstrate the implementation of your policies and procedures.
Your auditor will not only check you have the relevant documentation, processes, policies and procedures in place, but also your ability to demonstrate that they are implemented effectively.
4. Ensure all documentation is readily accessible for the auditor.
This is essential to help us keep within the audit duration quoted to you, as well as make the audit experience less stressful for you!
Additionally, if your auditor requires access to any systems, ensure the appropriate access has been set up in advance.
5. If applicable, prepare any site visits and/or participant and staff interviews in advance.
As part of your audit, the auditor may need to visit other locations where you provide services, as well as conduct interviews of your staff and Participants who receive services.
Make sure this is prepared in advance to minimise the disruption to these sites, staff and participants on the day.
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Chris Kondic, Manager – Channel Partners @ SAI Global Assurance Chris is an experienced Business Development Manager with a demonstrated history of working in the safety, health and wellness industry. As the Manager for Channel Partners @ SAI Global, Chris oversees the relationships and information sharing with external consultancies across the country, to ensure the best outcome for clients. When he finds the time, he is also responsible for sales of audit services to NDIS providers and other management system and health & human service standards clients. Chris has a firm belief that sharing knowledge, networking and informing others is an integral part of success. You can contact Chris and the SAI Global team via email or by visiting the SAI Global Assurance website. |
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How mature is your organisation’s approach to compliance? Having a compliant business is of the utmost importance for NDIS service providers. However, it can be difficult to know how to approach and improve compliance in your organisation. Discover our framework for compliance and how you can can improve compliance maturity over time. |
