Holiday Readiness: How to Keep Compliance on Track During December

The holiday season often brings changes to staffing, operations, and priorities. For NDIS providers, this can create compliance gaps if policies, processes, and responsibilities aren’t clear and accessible. Whether you’re running on a skeleton crew or managing multiple sites, now is the time to prepare your team for a smooth and compliant holiday period.

Why holiday readiness matters

December is a busy time for everyone - and compliance can easily slip through the cracks. Reduced staff, last-minute roster changes, and unfamiliar roles can lead to:

  • Missed documentation

  • Delayed incident reporting

  • Unclear responsibilities

  • Increased risk during emergencies

A little preparation now can save a lot of stress later.

Your holiday compliance checklist

1. Review emergency management policies
Bushfires, storms, and heatwaves are common in summer. Make sure your emergency plans are current and accessible.

2. Confirm policy access for all staff
If someone is covering a shift outside their usual role, they need quick access to relevant policies and procedures.

3. Assign responsibilities clearly
Update your system to reflect who is on duty and who handles escalations during the holiday period.

4. Prepare quick-reference guides
Create a simple resource with links to critical policies and contact details for support.

5. Test your incident reporting process
Ensure staff know how to log incidents and feedback promptly — even if managers are on leave.

How Centro ASSIST makes holiday readiness easier

Centro ASSIST helps providers stay organised with:

  • Role-based access so staff see what’s relevant to them

  • Centralised policies and procedures for quick retrieval

  • Audit-ready registers for incidents and feedback

  • Structured workflows for approvals and updates

If you’re preparing for the holiday season, review Centro’s product comparison to explore the right fit for your organisation.

Stay compliant, even when your team is running lean.
Start your holiday readiness review today with Centro ASSIST.

Get in touch today.