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Products Product Comparison Centro FREE Centro ESSENTIALS Centro QMS STARTER Centro QMS Centro KMS Services Overview Audit Prep Day Bundles Compliance Coach Compliance Manager Content Management Web App Set Up Industries Aged Care Disability DVA Community Nursing Local Government Resources Blog eBooks & Guides Events & Webinars NDIS Audit Checklist NDIS Auditor List NDIS Registration Partners Contact Contact Us Demo Request About Us FAQ Log in
Centro ASSIST
Quality and Knowledge Management System
Evidence is the New Currency in the NDIS. Is Your Organisation Ready?
Evidence is the New Currency in the NDIS. Is Your Organisation Ready?

90% of NDIS claims currently have no supporting evidence. With mandatory digital payments on the way, the bar is rising fast. Here's what providers need to do now to get ahead of the changes.

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KnowledgeManagement, NDISCentro Marketing29 April 2026
The NDIS Just Changed. Here's What Every Provider Needs to Know.
The NDIS Just Changed. Here's What Every Provider Needs to Know.

On 22 April 2026, Minister Butler announced the most significant NDIS restructure since the scheme began. Four reform pillars are set to reshape how providers operate, from shrinking participant budgets to mandatory registration and tighter claiming requirements. Here's what it means for your organisation and what to do next.

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KnowledgeManagement, NDISCentro Marketing27 April 2026
SIL Providers Are About to Operate in a Very Different NDIS
SIL Providers Are About to Operate in a Very Different NDIS

From July 2026, Supported Independent Living providers enter a new regulatory reality. Mandatory registration brings tighter audits, greater scrutiny, and higher expectations around governance, workforce oversight, and evidence. This article explains what the shift really means for SIL providers—and why strong systems matter more than ever.

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KnowledgeManagement, NDISCentro Marketing15 April 2026
Conflict of interest in growing NDIS organisations
Conflict of interest in growing NDIS organisations

As NDIS organisations grow, conflict of interest becomes harder to manage—and easier to miss. This article explores why conflicts increase as providers scale, what auditors actually look for, and how strong systems help teams identify, disclose and manage conflicts in practice.

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KnowledgeManagement, NDISCentro Marketing15 April 2026
School Leaver Employment Report: What It Means for NDIS Providers
School Leaver Employment Report: What It Means for NDIS Providers

The NDIA’s latest School Leaver Employment Provider Quarterly Report sends a clear signal to NDIS employment providers: outcomes, evidence and consistency matter more than ever. This article breaks down what the data reveals—and what it means for service delivery, reporting and system readiness.

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KnowledgeManagement, NDISCentro Marketing15 April 2026
Understanding the NDIS Practice Standards, without the headaches
Understanding the NDIS Practice Standards, without the headaches

The NDIS Practice Standards can feel overwhelming—modules, standards, outcomes, quality indicators. But once you understand how they fit together, compliance becomes far more manageable. This guide breaks down the structure of the NDIS Practice Standards in plain English, so providers can embed good practice into everyday operations without the audit stress.

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KnowledgeManagement, NDISCentro Marketing15 April 2026
Expert Blog: From “We Know What Great Care Looks Like” to Repeatable, Auditable Delivery
Expert Blog: From “We Know What Great Care Looks Like” to Repeatable, Auditable Delivery

Repeatable delivery is what turns great care into auditable practice. This article explores the systems, processes, and measures that make consistency possible.

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KnowledgeManagement, NDISCentro Marketing10 April 2026
Fuel Supply Disruptions and the NDIS: A Critical Risk for Providers
Fuel Supply Disruptions and the NDIS: A Critical Risk for Providers

Fuel supply disruption is a critical risk for NDIS providers. Here’s why it matters and what providers should be considering now to protect service continuity and participants.

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KnowledgeManagement, NDISCentro Marketing10 April 2026
When Compliance Becomes a Business Advantage
When Compliance Becomes a Business Advantage

Compliance does more than meet regulatory requirements. When built into everyday practice, it creates clarity, confidence, and a real business advantage.

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KnowledgeManagement, NDISCentro Marketing6 April 2026
Compliance Maturity Protects Your Ability to Grow or Exit
Compliance Maturity Protects Your Ability to Grow or Exit

Compliance maturity is no longer just about audits. Here’s why strong systems protect NDIS providers during growth, transition, or exit.

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KnowledgeManagement, NDISCentro Marketing6 April 2026
The Right Information at the Right Time
The Right Information at the Right Time

When teams are overwhelmed by irrelevant documents, confusion and risk follow. Here is how role based access helps community organisations deliver clearer, safer and more confident work.

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KnowledgeManagement, NDISCentro Marketing5 March 2026
Knowledge Walking Out the Door
Knowledge Walking Out the Door

When knowledge is scattered or held by a few key people, organisations face risk. Here is why linking policies, processes, obligations and roles is essential for compliance and resilience.

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KnowledgeManagement, NDISCentro Marketing5 March 2026
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Centro ASSIST means Holocentric Pty Ltd trading as Centro ASSIST
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