Expert Help That Keeps Your Team Moving

NDIS providers are expected to do more than just deliver services. From compliance and audits to content updates and staff training, the workload is constant. While Centro’s platform helps streamline operations, it’s our Professional Services that give providers the extra support to stay ahead.

These services are designed to reduce admin pressure, strengthen compliance, and help teams focus on what matters most: delivering quality support.

Web App Set-Up

We configure your portal to reflect your organisation’s structure, including business units, roles, and incident workflows. This ensures your system is aligned from the start and ready to scale.

Content Management

When policies or procedures change, we apply updates directly in your Web App, review related content, and stage everything for your approval. You stay in control while we handle the admin.

Compliance Coach

For providers who want regular support, our Compliance Coach service includes monthly content updates, internal audits, improvement tracking, training recommendations, and roadmap previews.

Compliance Manager

Need a more hands-on approach? Our Compliance Manager service covers everything from live content updates and audit scheduling to user management, training, and support tickets. It is full-service support designed to keep your portal running smoothly and your team confident.

The Value of Professional Services

Centro’s Professional Services are not just add-ons. They are a strategic advantage. By partnering with our team, providers gain access to expert guidance, proactive support, and a system that evolves with their needs. Whether you are just starting out or managing complex operations, we are here to help you stay compliant, organised, and audit-ready.

Looking for expert support that fits your team?
Explore how Centro’s Professional Services can help you simplify operations and move forward with confidence. Get in touch today.