Centro CORE

Take the stress and financial pain out
of registration, renewal and auditing








Are you registering or renewing for:

  • Module 1: High Intensity Daily Personal Activities
  • Module 2: Specialist Behaviour Supports
  • Module 3: Early intervention supports for early childhood
  • Module 4: Specialised Support Coordination
  • Module 5: Specialist Disability Accommodation (SDA)

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Helping NDIS providers deliver

Let Centro CORE take the hard work out of complying with your Quality and Safeguarding obligations. Our policies, processes, forms, guides and registers will help you manage your day to day operations, assist you to on-board new staff quickly and help you stay compliant. As a vital step in your registration and ongoing compliance, you need these business policies and processes as a minimum. Centro CORE will help you deliver.
sharing of information between people

Published in an easy to use web-app so you can seamlessly share information with your employees

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Find prices for support services, quickly and easily through our online search tool


Ready-made, compliant policies and processes written in plain English


Ready-to-use forms, guides and registers including diversity and inclusion policies, complaint processes and an incident register (see full list below)

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Updated by us centrally so you don’t need to


Discount on auditing costs - contact us for more information

information guide

‘How to guide’ for the NDIS Commission application

watermarked policies

Easily download policies and processes (watermarked with your organisation’s name and date) from the web-app

“As the information is always kept up to date by the Centro ASSIST team, it’s more like a living document rather than one that just sits in your bookshelf. Subscribing to Centro CORE is absolutely the best investment, one of the best things you could do.”


To read more about Fiona’s story or any of our other clients, click here


Centro CORE inclusions:

✔ Abuse, neglect and exploitation
✔ Advocacy
✔ Bullying harassment and discrimination
✔ Business insurance
✔ Child safe
✔ Complaints management
✔ Conflict of interest
✔ Continuity of supports
✔ Continuous improvement
✔ Decision making and consent
✔ Diversity and inclusion
✔ Entry and exit policy
✔ Human resources
✔ Incident management
✔ Infection control
✔ Information security
✔ Maintenance, records and audit

✔ Medication
✔ NDIS code of conduct
✔ Participant rights
✔ Person-centred practice
✔ Pricing
✔ Privacy and confidentiality
✔ Referrals
✔ Restrictive practices
✔ Risk management
✔ Service agreement management
✔ Staff records
✔ Support provision
✔ Waste management
✔ Work health and safety
✔ Worker screening
✔ Working with participant support networks

✔ Audit internal process
✔ Exit participant
✔ Investigate incident
✔ Manage complaints
✔ Manage incidents
✔ Manage quality improvement
✔ Manage risks in the workplace
✔ Manage risks to participants
✔ Manage worker performance
✔ On-board participant
✔ Plan supports
✔ Resolve conflict of interest
✔ Screen new workers

✔ Complaint record
✔ Decision making and consent
✔ Feedback and complaints
✔ Incidents register
✔ Participant consent
✔ Participant induction pack
✔ Participant risk assessment
✔ Participant risk management plan
✔ Privacy and confidentiality
✔ Register of interests
✔ Risks register


Purchase Centro CORE

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As at 9/7/19

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NDIS compliance made easy with our NDIS expert advice and web-app.

Enquire about Centro BUSINESS today.

Centro ASSIST can transform your existing NDIS policies and processes and author new content for you.

Empower your staff with digital content - it's never been more important for your staff to learn, understand and implement policies and processes.

Let Centro BUSINESS help you and your business transform.