Centro BUSINESS is designed for medium and large providers (more than 5 employees) transitioning to the NDIS Quality and Safeguarding Framework. Our unique service offering is made up of 3 pillars – content, software and ongoing assistance.
Our content includes policies, processes and related documents written in a clear and concise format aligned to the NDIS Practice Standards. The content can be adopted ‘as is’ or our technical writing team can be engaged to review your organisation’s existing policies and recommend the best strategy for merging and migrating existing policies into the web-app.
Our award-winning web-app makes it easy for employees to find, read and download policies, processes and documents relevant to their role. Our integrated Knowledge Testing Module provides additional assurance that employees understand their obligations.
For managers, the web-app is a powerful policy management and compliance solution with the ability to publish policies, map your organisation’s processes, link regulations and create role-based views for employees.
To help organisations remain complaint, the Centro ASSIST team provides ongoing assistance in the form of content updates, which explain what has changed within the NDIS and what it means for your organisation.
What we offer
Content
A suite of customised policies, processes and related documents aligned to the NDIS Practice Standards. Use the content “as is” or engage our technical writing team to migrate or merge your existing documentation.
Software
Cloud based software with powerful functionality to publish policies, map your organisation’s processes, link regulations and create role-based views, making it easy for your staff to find and consume content.
Assistance
As legal, regulatory and best practice changes occur, we provide content update notifications with assistance on how to apply the changes within your organisation.
What our customers say
“Centro Assist provides an easy efficient flexible way to access policies, in formats that meet varying needs, and ensuring linking to current legislation and NDIS Practice Standards. Centro Assist not only set it all up but ensures the policies remain compliant and provide ongoing support.”
Karen Morton | Alkira
“Centro ASSIST have worked extensively with us on developing and implementing our policies and processes and have made a significant difference to our business. With Centro BUSINESS we have successfully passed our audit - the team at Icaria Health couldn’t be happier.”
Peter Sirr | Icaria Health
Features
Ready-made content
Policies, processes and related documents designed for the Core and supplementary modules of the NDIS Practice Standards.
Document migration services
Provide us with your existing policies and processes and we will migrate your existing documentation to the web-app.
Ongoing compliance
Assistance to ensure your content is kept up to date with legal, regulatory and best practice changes.
Edit functionality
Modify our standard policies or create new policies to suit your organisation.
Personalised corporate branding
Add your organisation’s logo to the policies and processes.
Policy discovery
Intuitive search functionality to find and discover content.
Process mapping
Create digital representations of your organisations processes, which can assist with training new staff.
Role based views
Create role-based views for your staff, so they only see the content relevant to them.
Support Portal
Dedicated one-stop support portal to assist you with your software.
Release management
Edit documentation in draft mode, review, approve changes and retain a Publish Release History.
Test your employees' understanding of NDIS policies and processes.
Automatically notify users of any changes made to content.
Enquire today about Centro BUSINESS