New Product Range and New Features


We are excited to announce the launch of our new product range and the introduction of our new Knowledge Testing feature

New Product Range

Our new product Centro PROFESSIONAL is designed for small providers who require ready-made NDIS policies and processes and customisation functionality of the Centro ASSIST web-app. To celebrate we are offering a 20% discount until 31 October. Enquire today and don’t miss out.

Centro CORE and Centro CORE PLUS have been renamed to Centro ESSENTIALS. Centro ESSENTIALS is designed for new providers who require ready-made policies and processes to register for the NDIS.

What does this mean for current customers? Nothing changes for current Centro CORE and Centro CORE PLUS customers. Pricing, functionality, policies and processes remain the same.

Knowledge Testing

Centro PROFESSIONAL and Centro BUSINESS customers will also have access to our new Knowledge Testing module.

This new module will give providers the ability to test their employee’s understanding of the policies and processes within the Centro Web-App via integrated knowledge tests. Each test has 12 multiple choice questions and the tests have been aligned to the NDIS Practice Standards. Administrators will be able to view the progress of their employees.

Knowledge tests available:

  • KT01 – Core Module Rights & Responsibilities

  • KT02 – Core Module Governance & Operational Management

  • KT03 – Core Module Provision of Supports

  • KT04 – Core Module Support Provision Environment

  • KT11 – Module 1 High Intensity Daily Personal Activities

  • KT12 – Module 2 Specialist Behaviour Support

  • KT13 – Module 3 Early Childhood Supports

  • KT14 – Module 4 Specialist Support Coordination

  • KT15 – Module 5 Specialist Disability Accommodation

Providers also have the option to add their own knowledge tests via the Centro team.

Why should this be of interest?

  • The NDIS encourages providers to promote a culture that focuses on continuous upskilling, education and training for your employees.

  • Provides assurance that employees actually understand your policies, processes and the NDIS Practice Standards.

  • Reduces your employee onboarding time and cost.

  • Creates a culture of organisational compliance.

  • Contributes to excellence in service delivery.

Express your interest today and receive a 50% discount on the Knowledge Testing module.


If you have any questions about our new product range, please submit a form or call 1300 420 171.